Refund and Returns Policy

Refund and Returns Policy for Smartly Buy Men’s Fashion

At Smartly Buy Men’s Fashion, we strive to ensure your satisfaction with every purchase. Our Refund & Return Policy is designed to provide you with a hassle-free and enjoyable shopping experience. Please read the following guidelines carefully to understand our procedures for refunds and returns:

7-Day Return Guarantee

We offer a generous 7-day return policy from the date of purchase. If, for any reason, you are not satisfied with your order, you may return it within 7 days for a full refund or exchange. Please note that the item must be in its original condition, with all tags and packaging intact.

Easy Returns Process

To initiate a return, simply log in to your Smartly Buy Men’s Fashion account, go to the “Order History” section, and select the item(s) you wish to return. Follow the provided instructions to complete the return process. If you checked out as a guest, contact our customer support team, and they will guide you through the return process.

Eligibility for Returns

The item must be unused, unwashed, and in its original condition.

All tags, labels, and packaging must be intact and undamaged.

Footwear must be returned in its original shoebox without damage to the box.

Non-Returnable Items:

Certain items are non-returnable for hygiene and safety reasons, such as underwear, socks, and earrings. Customized or personalized items are also exempt from our return policy unless there is a manufacturing defect.

Refund Process

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.

Exchanges

If you wish to exchange an item for a different size or color, please initiate a return as outlined above and place a new order for the desired item. Exchanges are processed as separate transactions.

Damaged or Defective Items

If you receive a damaged or defective item, please contact our customer support team within 7 days of receiving your order. We will arrange for a replacement or refund, and we may request photos of the damaged or defective item for verification purposes.

Return Shipping

Customers are responsible for the cost of return shipping, except in cases of damaged or defective items. We recommend using a trackable shipping service to ensure that your return is received.

Contact Information

If you have any questions or concerns regarding our Refund & Return Policy, please contact our customer support team at support@smartlybuy.com or call [+919721866154].

Smartly Buy Men’s Fashion reserves the right to update or modify this policy at any time without prior notice. Please review our policies periodically for any changes.

Thank you for shopping at Smartly Buy Men’s Fashion! We appreciate your trust in our products and services.